MicroChannel and Retail Industry Facts:
Dedicated retail professional team, 15+ years’ experience
Providing end-to-end retail solutions
Tailored solutions integrated to Microsoft Dynamics GP / NAV / AX, Sage, SAP and MYOB
Our customers range from single store operation to 300+ stores
MicroChannel has a dedicated point of sale division that implements and supports Microsoft Dynamics Retail Management System (RMS) which we can integrate into leading ERP's to provide the best of both worlds.
For retail organisations looking to run operations more efficiently, improve service levels, and make the confident decisions that fuel growth, MicroChannel and Microsoft Dynamics RMS gives you the freedom to run an efficient, customer-focused business. It automates point of sale processes and store operations, provides centralised control for multi-store retailers, and works like and with the Microsoft Office system programs your people already know and use.
Integration with ERP connects retail and financial management for a multi-store network, enabling you to manage store, financial, and inventory operations from a central location. You can eliminate double data entry and gain an extra level of visibility into transactions at the individual store level.
Checkouts - At the checkout level you can streamline POS processes; save time and money by integrating EFTPOS, credit and debit card transactions at the POS; process sales for serial numbered and lot numbered stock; work with a customisable POS screen that lets associates check prices, availability, and stock location instantly; handle multiple tenders and partial payments at checkout efficiently and accurately; quickly create and process returns, back orders, sales quotes, work orders, & lay-buys.
Administration - In the back office you can make informed decisions with accurate data and powerful reporting tools; reduce POS system and operating costs; employees can even clock in and out with built-in time clocks; close cashier shifts quickly and accurately; print daily sales reports and journals by register, batch, and receipt number; help reduce instances of shrinkage, false returns, credit card fraud, and unauthorized discounts. With 31 levels of user security features, managers can control employee access to sensitive data and track returns efficiently; easily set up discounts, promotions, and sales that keep POS processes running smoothly and increase customer satisfaction; work with flexible pricing structures to offer special pricing to your best customers; drive increased sales with discount functionality, including mixed case discounts; send targeted mailings with offers and promotions to selected customers; display up-sells so that associates can mention them; collaborate with suppliers to advertise products, promotions, new items, or upcoming events to customers in line with a secondary net display.
Headquarters - Microsoft Dynamics RMS Headquarters equips multi-store businesses or chains to roll up and manage data for all stores from the head office. With RMS Headquarters you can “poll” detailed sales and inventory data from multiple Microsoft Dynamics RMS Store Operations installations that is then automatically updated to SAP Business One; set and monitor policies and procedures for all stores; view, analyse and share POS information across your entire business.