About Us

About MicroChannel Services

 

MicroChannel Services is a multi-award-winning business solutions and technology provider, servicing small to mid-sized businesses, corporate divisions and government agencies. Founded in 1995, MicroChannel assists hundreds of clients to leverage technology for commercial success.


With outstanding credentials and an experienced team, MicroChannel is one of Australia's most respected business solutions and technology providers. We sell and support world-class products from leading vendors; covering a full range of end-to-end operational and back-office systems.


Our specialists understand your organisation is unique, and your technology should match your business processes - your unique way of doing things. We help your organisation perform better by designing and developing the solutions that work for you - all delivered on time, within budget and with faster time to benefit.


With offices in Sydney, Melbourne, Brisbane, and with over 40 Awards received from Microsoft, SAP, Sage and Accellos, MicroChannel has outstanding credentials as one of the most respected solution providers in Australia.



 

What we offer 

 

MicroChannel can provide your organisation with a single solution to a complete end-to-end business system.


Our solutions include:


 

Enterprise Resource Planning (ERP) and Accounting Systems - We only select and design the right business systems for clients. Our expertise lies in:


Customer Relationship Management (CRM) Solutions - We offer CRM products with multiple deployment options:


Point of Sale (POS) Solutions - We provide complete Retail Management and Point of Sale systems:


Warehouse Management System - We provide a warehouse management system that integrates seamlessly with many popular accounting/order-entry packages and shipping systems to provide a warehousing link for a total supply chain solution.


IT Systems and Hardware - We provide services and solutions to ensure a healthy and secure IT environment with optimum performance and data integrity for your business system.

  • IT Infrastructure
  • Networking Security and Storage Solutions
  • Hardware
  • Remote Access Solutions


Software Development - We develop custom solutions that extend, integrate and improve your business system to ensure improved efficiency and productivity for rapid return on investments.

  • Customisation of Specific Requirements
  • Business Process Automation
  • Integration of Various Systems

                    


 

What To Expect When You Work with MicroChannel


Superior Solutions – You get access to world-leading software and technology delivered by MicroChannel's solution specialists, matched to your unique business needs. MicroChannel delivers solutions that truly enhance productivity.



Dependable Service – You get personal service from a named consultant, coupled with our expert helpdesk team that are ready to serve. It's the peace of mind that comes from knowing the help you need is available when you need it.


Measurable Value – You get accurately defined projects, transparent pricing and service guarantee that our years of experience and expertise enable us to provide. With MicroChannel your investment has definitive value.


Committed People – You get an outstanding team of passionate and responsive professionals, who are dedicated to one common goal, your long-term satisfaction. The MicroChannel Team works with you, for smoother and faster solution delivery and support.


 

The MicroChannel Difference

 

We have earned an unmatched reputation for delivering superior solutions and dependable service to our customers; which is why hundreds of clients put their absolute trust in our ability to provide business critical technology.

 

You might ask what it is that sets up apart from our competition:


Our People – MicroChannel has an outstanding team of committed and knowledgeable professionals who thrive on giving expert advice; our team works together towards one common goal, satisfied long-term clients.


Practical Methodologies – You get flexible and practical methodologies developed to suit various solutions and budgets.


Best of Breed Products – You get access to select world-leading products from leading technology vendors, with the ability to customise to your suit organisations processes.


Rapid Return On Investment – The cornerstone of everything we do is building and delivering solutions that deliver rapid and measurable return on investment, with faster time to benefit for our clients.


Lower Total Cost of Ownership – MicroChannel’s sales, development, implementation and support processes are focused on providing you with a complete solution with lower total cost of ownership.


Faster Rollouts – MicroChannel uses practical implementation methodologies with proven fundamentals that are focused on providing you with accelerated deployment of solutions.


End-To-End Solutions – MicroChannel can provide your organisation with a single solution or the complete technology package it needs to run smoothly.