About MicroChannel's Systems Management Services

The MicroChannel IT Systems Group provides a comprehensive range of systems management services to assist your staff on all your computer and system issues. Some of the common systems management issues we resolve include:

• Fault monitoring and management – we monitor and troubleshoot any computer or system problems through to resolution
• Systems administration – we monitor your servers and systems to identify any issues before they develop into problems.
• Network Access – we manage user accounts and maintain network security and access
• Email administration – we mange your email system and user mailboxes and resolve any email related issues
• Back-up management – we manage your server backup to ensure the right data is being backed up reliably at all times, thus minimising the risk of critical data loss
• Security management – we deploy and maintain software and systems to protect against virus and spyware infection
• Software distribution – we coordinate distribution of software and patches to servers and desktops