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About MicroChannel's Consulting Services The Business Systems Group focus’ on providing advice, planning, implementation, project management and support services for user’s business software. Our Implementation and Consulting services are designed to help our clients achieve successful live operation of Business Systems software as quickly and efficiently as possible while maximising the benefits the client realizes from the software. |
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Needs Analysis - Our many years of experience in implementing and supporting hundreds of successful installations ensure that your requirements are addressed from a functional as well as a business perspective before all systems are sold and implemented. You can rest assured that any systems recommended and provided by MicroChannel Services will meet your business requirements and objectives. |
Product Installation - No matter if it is a new installation or an upgrade, our dedicated Business System experts will get your business software installed properly on your computer network. This service may include the following, but not limited to: - Create test, development and production databases
- Install database, server and client application software
- Execute initial user acceptance testing
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Project Management - With years of experience in project management, our consultants will work with you closely, and control and monitor the progress of implementation project on behalf of you to ensure the project can be completed on time and within budget with quality assurance. This structured project management guarantees that we properly manage quality control, risks, time and cost; key ingredients to professionally implement any Business System and eliminating variables and risks inherent to IT projects, so we meet your expectations from the start. |
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Data Conversions - We provide data conversion services to customers who wish to convert data from an existing system to their current business system. We have done several hundred data conversions, from several different systems and databases so we can also advise you on how much data should be transferred from your legacy system and we can ensure accuracy and efficiency of all data conversions. |
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Custom Financial Report Writing - MicroChannel Services can customise your financial statements and reports for your business as well as Ad hoc reports for real-time data analysis. This service enables you to have the exact information you require on hand in the format you want to see it so you can make better and more informed business decisions. |
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Report Writing - Our report writing services include forms design, financial report writing, ad-hoc analysis, Crystal and Brio. |
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Custom Programming - If you have any special requirements that don't seem to be handled by your standard Business Systems modules or companion products, our certified experts can work with you to modify your system to meet your business needs. Please go to the Software Development section on this site to see our capabilities and read about the methodology that goes behind all MicroChannel customisations. |
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Custom Macro Services - MicroChannel Services can create systems macros to help automate your Business Systems. These are particularly useful for performing periodic processing procedures or daily procedures such as backing up and running Day End. Reports that are regularly run can also be customised with a macro, so that the selection criteria for the report are automatically inserted every time you run the report. For more information on how a macro can make your Business Systems more efficient, please contact the Help Desk to discuss the viability of a macro within your system. |
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Data Protection and Recovery Service - This service aims to protect client's business from unexpected data loss and to ensure data integrity. In case of data loss, our consultants can assist clients to recover their data wherever possible. |
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e-Business Services – We provide a comprehensive range of services to companies to assist them to build their e-Business systems infrastructure to allow for future business growth some of the services we offer include: e-Business Planning, Electronic Data Interchange, Supply Chain and Warehouse Management, Integration to your business system, as well as Project Implementation and Management. |
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