Microsoft Dynamics 365 for Customer Service (Enterprise Edition)

Formerly part of Microsoft Dynamics CRM

Overview

Dynamics 365 for Customer Service empowers staff to deliver a unified and personalised customer experience across all channels.






The Benefits

Dynamics 365 for Customer Service will help you:


Earn customer loyalty with multi-channel support across self and assisted service
Empower field agents to personalise every interaction with real-time access to a 360 customer view
Stay agile and adapt to changing consumer needs with dynamic big data insights and visualisations

For more information about Microsoft Dynamics 365 for Customer Service, contact us.

We understand your organisation is unique. Your technology should match your business processes - your unique way of doing things. We help your organisation perform better by designing and developing the solutions that work for you - all delivered on time, within budget and with faster time to benefit. With offices in Sydney, Melbourne, Brisbane, Perth and with over 50 Awards received from Microsoft, SAP, Sage and Accellos, MicroChannel has outstanding credentials as one of the most respected solution providers in Australia.

Superior Solutions | Dependable Service | Measurable Value | Committed People