Retail Functions

DynamicsRetail_Fact_Sheet.jpg
We have you covered – from front office to back office, from designing your customer touch programs and driving transactions, and all the while, gathering data on those transactions so that you can analyse and make informed decisions to drive ROI.


Program

We have you covered – from front office to back office, from designing your customer touch programs and driving transactions, and all the while, gathering data on those transactions so that you can analyse and make informed decisions to drive ROI.

Transact

The Core retail operations functions enable you to centrally manage and effectively transact your customer interactions across your omni-channel environment. A fully integrated commerce runtime engine manages all channels of the retailers business (POS, e-commerce, Contact Center, Marketing and Social) and gives full visibility and management control across all of your channels.

Analyse

Microsoft’s Business Intelligence tools enables you to take the data you are capturing across all of your channels and build meaningful reports and visualisations that help you make decisions. .. Get the insights on how, where, when your customers shop so that you can provide even better experiences and drive your business forward!

We understand your organisation is unique. Your technology should match your business processes - your unique way of doing things. We help your organisation perform better by designing and developing the solutions that work for you - all delivered on time, within budget and with faster time to benefit. With offices in Sydney, Melbourne, Brisbane, Perth and with over 50 Awards received from Microsoft, SAP, Sage and Accellos, MicroChannel has outstanding credentials as one of the most respected solution providers in Australia.

Superior Solutions | Dependable Service | Measurable Value | Committed People