Time & Project Management -

Ensure optimal performance of your services, maintenance and project management processes at virtually any touch point. Make smarter, faster service and support decisions that exceed customer expectations with Time and Project Management functionality from Project Job Costing and also Service Manager by Technisoft. Get the visibility and intelligence you need into all information and key performance indicators to effectively allocate resources, increase customer uptime, and enhance productivity across all business systems.
 

Project Job Costing

With Sage 300, expertly manage every job with powerful, fully automated cost control and planning. Simplify project management processes for every job and every project type - simple to complex. The Project and Job Costing module maximises efficiency, enabling you to meet customer specifications for products and services without risking profitability.

  • Quickly identify success factors and potential issues for any project
  • Easily manage time, expenses, and purchasing to simplify job costing and forecasting
  • Optimise projects and contracts for cost control, on-time delivery, and project visibility
  • Tightly link field services with other operations for speedy and effective
  • Track and report detailed project costs with industry and business-specific categories

Service Manager by Technisoft

Make your service and maintenance resources work harder with true, centralised accountability. Improve efficiency, lower costs, boost productivity and enhance customer satisfaction with centralised management of your service and maintenance functions through Technisoft Service Manager.

  • Multi-currency and Service Centre/Branch accounting for global capabilities
  • Communicate with your employees or customers from anywhere day or night using wireless PDA, mobile/cell phone or online
  • Communicate with employees or customers 24/7 by wireless PDA, mobile/cell phone or online
  • Employee Portal enables employees to modify and create jobs over the Internet
  • Self-service Customer Portal allows customers to log jobs and view information — saving you time and money
  • Customisable and scalable to grow and change with your business

We understand your organisation is unique. Your technology should match your business processes - your unique way of doing things. We help your organisation perform better by designing and developing the solutions that work for you - all delivered on time, within budget and with faster time to benefit. With offices in Sydney, Melbourne, Brisbane, Perth and with over 50 Awards received from Microsoft, SAP, Sage and Accellos, MicroChannel has outstanding credentials as one of the most respected solution providers in Australia.

Superior Solutions | Dependable Service | Measurable Value | Committed People