Many organisations are beginning to adopt Bring Your Own Device (BYOD) policies. The BYOD trend has brought many challenges to IT departments, including increased security risks, device management, and employee support.
In this article, we will explore some common issues that organisations face with BYOD, as well as tips to overcome these issues.
What are the usual challenges that businesses face when implementing a BYOD program?
There are several challenges that businesses face when implementing a bring-your-own-device (BYOD) program. When an employee uses a personal device for work purposes, such as sending emails, accessing company files, or accessing company databases, security becomes an issue.
For companies that store sensitive customer data, this security threat can be particularly damaging. As the number of personal devices in the workplace increases, so do the potential security vulnerabilities. If an employee’s device is lost or stolen, or is accessed by an unauthorised person, sensitive information could be compromised.
Another concern with BYOD is the development of mobile malware. As the number of personal devices in the workplace increases, the amount of mobile malware also increases. Mobile malware can infect both personal and work devices. If a company does not have a robust IT security program in place, employees could accidentally download malware on their devices and infect the company network.
Tips for implementing a successful BYOD program
Implementing a BYOD program is not as simple as just letting employees bring in their own devices for work. Here are 7 key tips for implementing a BYOD program:
#1 Educate employees
Before implementing your plan, you need to talk to your employees about the program. Explain why you are implementing a BYOD program, what you can and can’t do with employee-owned devices, and the security procedures that are in place. You should also talk to employees about the software you plan to use – such as email and calendar apps – so employees are prepared with the right applications.
#2 Define Your BYOD Policy
You will need to put in place a comprehensive BYOD policy for employees to access the company files and network with their own devices. Outline the dos and do nots and have them signed off by every employee. Common devices allowed to be used for work purposes include laptops, tablets, and smartphones.
#3 Keep Your Policy “Evergreen”
Keep your BYOD policies updated. This includes updating the policy itself, monitoring network activity, and being proactive about managing your employees’ access.
#4 Use VoIP Apps for Business Calls
Voice over Internet Protocol (VoIP) makes it easy to make and receive business calls from any devices including desktops, laptops, or mobile devices. Besides being cost-effective, VoIP also allows you to use different applications while making the call.
#5 Restrict Access to Company Data
Data security can be a concern for companies that allow their employees to bring their own devices (BYOD) to work. Sensitive information is often saved on these devices, making it important for companies to take data security precautions. Here are some ways to restrict access to company data:
- By device
- By application
- By location
- By time of access
#6 End-point security
Implementing mobile device management allows the IT administrator to manage the type of data and applications that are allowed to be used on BYOD devices. Additionally, there should also be end-point security for all devices used to prevent data leaks or minimise hacking attempts.
#7 Multi-authentication access
Implement the compulsory use of multi-factor authentication (MFA) to protect the company’s network and data. This means that users need to provide a biometric scan, such as a fingerprint, to gain access to their devices.
Implementing BYOD Effectively in Organisations
BYOD programs are on the rise as employers understand the need for a hybrid use of office-issued devices and personal devices. As with implementing any company policies, a comprehensive plan needs to be in place to ensure a successful and smooth process.
If you need assistance in implementing a BYOD policy and need assistance in any of the above, give us a call on 1300 440 444.