Warehouses aren’t what they used to be. Orders are smaller and more frequent, customers expect faster delivery, labour is tight, and costs keep creeping up. At the same time, many businesses are still trying to run modern operations on yesterday’s tech – spreadsheets, bolt‑on tools, and a WMS that is hard to change without calling IT.
Infios Warehouse Edge steps into that gap. It is a highly configurable cloud WMS that gives you real-time visibility, smarter workflows, and the flexibility to scale without blowing out your IT budget. Built for growing businesses, but proven at enterprise scale, it helps you lift throughput, cut errors, and make better decisions with data you can actually use.
This article unpacks what is driving the need for a different kind of WMS, how Infios Warehouse Edge is designed to handle it, and the practical gains you can expect – from faster implementations to lower total cost of ownership, smarter picking, and integrated analytics.
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The Supply Chain Challenges Facing Modern Businesses
Customer Expectations Have Shifted
Shoppers now assume fast, cheap and trackable delivery. Two‑day shipping is the baseline, not the bonus, and they want real-time visibility on where their order is and when it will arrive. That pressure rolls straight back into the warehouse: faster turns, tighter accuracy, zero excuses.
Labour is Hard to Find, Harder to Keep, and More Expensive to Train
Warehouses are battling chronic hiring and retention issues. Even when you do get people on the floor, getting them productive quickly (and keeping error rates down) is tough if your system is clunky or relies on tribal knowledge. Every extra scan, screen or manual step costs money.
Data is Everywhere, but Visibility is Nowhere
Too many teams are juggling ERPs, point solutions, spreadsheets and emails just to answer simple questions like “What’s available to promise?” or “Where’s the bottleneck today?”. Siloed systems slow decision-making, create rework, and make KPIs harder to trust.
Demand Swings are The New Normal
Mondays don’t look like Fridays, and peak season looks nothing like the rest of the year. Promotions, marketplaces and multi-channel fulfilment add complexity on top. Warehouses need to flex processes, capacity and carriers without rewriting half the playbook each time.
Compliance Keeps Tightening
Major retailers expect strict adherence to routing guides, EDI requirements, labelling and documentation. At the same time, sustainability and ESG reporting are pushing businesses to track more, prove more, and optimise more, often with the same or fewer resources.
Legacy Tech is Slowing Everyone Down
On-premise WMSs, heavy customisations and long upgrade cycles make it hard to respond quickly. When every change request becomes a mini-project, operations fall back to workarounds, and the real cost shows up in productivity, accuracy and customer experience.
Put simply: warehouses need a WMS that is agile, visible, and scalable without needing an army of IT people to run it. That’s the gap Infios Warehouse Edge is built to fill.
Why Infios Warehouse Edge is Built For The Future
Infios Warehouse Edge is not just another warehouse system, it is designed from the ground up to support growing businesses that need flexibility, fast time-to-value, and tools that work in the real world. Whether you are running a single site or expanding across regions, it gives you the control, visibility and scalability to stay ahead without constant upgrades or big overheads.
- Cloud WMS : Every new Edge deployment is cloud-based, meaning there’s no hardware to manage, no big infrastructure costs, and no waiting around for IT to patch or upgrade your system. You always have the latest version, with new features rolled out seamlessly, keeping you compliant, secure, and competitive.
- Built for small to mid-sized businesses, but scales to enterprise: Edge is purpose-built for companies between $30 million and $250 million in revenue, typically with 15 to 200 users. But it’s proven in much larger environments too. The system scales smoothly, so you’re not boxed in as your business grows.
- Fast and flexible implementation: Unlike traditional WMS projects that drag on for over a year, Edge typically gets businesses live in 90 to 120 days. Its out-of-the-box functionality is highly configurable, so it fits your workflows without needing extensive custom coding. That means faster returns, less disruption, and a system that feels like it was built for your team from day one.
- Seamless ERP integrations: Edge connects easily with leading ERPs like Microsoft Dynamics 365 Business Central, Sage 300, SAP Business One, NetSuite, MYOB Acumatica. These aren’t surface-level integrations - they are deeply engineered, tested and supported, with API technologies tailored to each platform (REST, oData, SOAP). You won’t be stuck stitching systems together or waiting for a connector to catch up with your upgrade.
- Modular, pay-as-you-need model: One of the best parts of Edge is that you only pay for what you need. Each module, like slotting, voice picking, or AMR integration can be added when you’re ready. No bloated software bundles. No features collecting dust. Just the tools that make sense for your operation, today and tomorrow.
Key Features and Benefits
Infios Warehouse Edge brings together practical features that solve real warehouse problems. From improving day-to-day workflows to giving you a clearer picture of what’s working and what’s not, every part of the system is built to lift performance without adding complexity.
Improve Productivity from Day One
Infios Warehouse Edge streamlines the full warehouse lifecycle – from receiving through to putaway, replenishment, picking, packing, and shipping. The system supports a variety of picking methods, including wave, zone, batch, cluster, and even waveless and smart cart picking. These aren’t theoretical features, they are designed to boost throughput and reduce errors using the same labour you already have. Put simply, workers can get more done in less time with fewer mistakes. Add-ons like voice picking and gamification help with training, engagement and accuracy, especially when dealing with high staff turnover or seasonal surges.
Get Fast Value with Minimal IT Load
Infios Warehouse Edge is built to be easy to deploy and even easier to run. The cloud-based model means your team doesn’t need to worry about servers, security patches, or upgrades. You get quick wins from the initial go-live, and your system evolves with you through regular updates – without downtime or expensive consulting hours. There’s also no need to rip out what already works. This WMS fits into your tech landscape, with smooth integrations to ERP, TMS, OMS, AMRs and more. You are not locked into a rigid stack or stuck waiting for support to make changes. That agility helps you stay responsive without dragging IT into every decision.
Cut Costs Where it Matters
Efficiency isn’t just about speed, it is about reducing waste. Infios Warehouse Edge helps you cut unnecessary steps in your processes, avoid costly picking and shipping errors, and reduce stock write-offs through better inventory accuracy. With its built-in shipping tools, ic can automatically select the cheapest carrier, mode, and service level to meet your delivery deadlines. That’s real savings, especially when you are juggling multiple channels and need to stay competitive on shipping costs.
Make Better Decisions with Real-Time Data
Infios Warehouse Edge comes with powerful built-in reporting and analytics. You can create live dashboards, drill into KPIs, and run ad-hoc reports without exporting everything to Excel. Whether you’re tracking labour performance, order throughput, or slotting effectiveness, the system gives you the visibility to spot issues early and act fast. You can also pull in external data from your ERP or OMS to get a full operational view. That means decisions are based on facts, not guesses and your team can work off one version of the truth.
Stay Compliant and Retailer-Ready
If you sell into major retailers or marketplaces, Edge has you covered. It supports detailed routing, labelling, EDI requirements, and can generate customer-specific packing slips on the fly. That reduces chargebacks and keeps your compliance scores high, without needing a separate system or process for each retailer.
Extension Modules That Elevates Infios Warehouse Edge
One of the most powerful things about Infios Warehouse Edge is how easily it adapts to your operation through optional extension modules. These aren’t bloated add-ons, they are targeted tools designed to solve specific problems and drive better outcomes. You can pick and choose what fits, when it fits, without having to overhaul your core system.
- Slotting: Smarter product placement: The slotting module helps you optimise where items are stored based on factors like product velocity, pick paths, and space constraints. Instead of relying on gut feel or static rules, you get data-driven placement that reduces walking time, speeds up replenishment, and improves pick accuracy. You can even run before-and-after comparisons to see the impact of different slotting strategie
- Voice: Hands-free accuracy: Its voice module lets warehouse staff complete tasks with their hands and eyes free. It’s a big win for both productivity and safety. Workers stay focused on the task without flipping between screens or paperwork, and the system supports over 50 languages, making it easier to onboard and retain staff in diverse environments.
- AMR integration: Ready for automation: It partners with leading AMR (Autonomous Mobile Robot) providers like Geek+, Zebra (Fetch), Locus, and Balyo. The platform supports multi-vendor deployments, so you’re not locked into a single brand. Whether you’re using AMRs to move pallets, pick items, or support order consolidation, Edge coordinates it all in real-time with your existing workflows.
- Warehouse simulation and design: If you’re planning a new facility or looking to optimise your current one, the simulation module lets you model how your warehouse will perform under different scenarios. It helps you test layout options, plan for growth, and avoid expensive missteps. You can even simulate how new workflows or automation might impact throughput before making changes on the floor.
- Pulse dashboards and labour planning: With Pulse, managers get a live view of warehouse health - from people to processes to product. You can track KPIs by zone, activity, or individual, and generate alerts when something drifts off track. The labour management tools go one step further, helping you forecast staffing needs, plan shifts around volume, and balance workloads more effectively.
- Smart shipping, reporting, and compliance tools: Edge includes modules that automate common but critical tasks like selecting carriers, generating documents, storing inspection images, or archiving delivery paperwork. These aren’t flash features, they’re the small improvements that add up to big gains in speed, compliance and customer satisfaction.
These modules give you the freedom to evolve your warehouse step by step, without paying for capabilities you’re not ready to use. And because they’re fully integrated into the Edge platform, they work together seamlessly with no extra data mapping or middleware needed.
The Smarter, Simpler Way to Future-Proof Your Warehouse
Running a warehouse today isn’t just about moving boxes – it’s about staying agile, accurate, and efficient in the face of constant change. Customer expectations keep rising, labour is hard to come by, and outdated systems simply can’t keep up. That’s where Infios Warehouse Edge proves its value by offering you more than just warehouse management, it is a future-ready platform that helps you run leaner, smarter operations without the typical IT headaches. Whether you’re looking to boost throughput, reduce errors, improve visibility, or prepare for growth, Infios Warehouse Edge gives you the tools to do it without overcomplicating the process.
It is built for businesses that want results now, but also need the flexibility to evolve over time. With fast implementation, modular options, strong ERP integrations and a clear path forward in the cloud, Edge helps you turn supply chain complexity into competitive advantage. If your current WMS is holding you back, or if you’re preparing to scale and want the right foundation in place, now’s the time to take a closer look at what Infios Warehouse Edge can do for you. Contact us today.
FAQ
Who is Infios Warehouse Edge built for?
Infios Warehouse Edge is purpose-built for small to mid-sized businesses, typically in the $30M–$250M revenue range with 15–200 users. That said, it scales exceptionally well – supporting operations over $500M in revenue and more than 200 users, as proven by customers like Mattress Firm with 63 distribution centres.
Is it tailored to specific industries?
Not at all. Infios Warehouse Edge is designed to be adaptable across industries. It’s ideal for any business facing the common challenges of fast-paced growth, shifting demand, and increasing warehouse complexity.
How long does implementation take?
Most customers go live within 3 to 6 months from the time of signing, thanks to Infios Warehouse Edge’s proven methodology and out-of-the-box capabilities.
Who can I speak to for implementation and support services?
FUJIFILM MicroChannel can assist in implementation and support services – contact us for more info.
Is this WMS cloud-based or on-prem?
All new deployments are cloud-based, giving you the benefits of faster updates, minimal IT maintenance, and lower infrastructure costs.
What’s on the roadmap?
Over the next 24 months, Infios is focused on enhancing performance, security and user experience. The roadmap is also expanding following Infios’ acquisition of MercuryGate, opening up even tighter integration across the supply chain stack.
Will I need new devices or printers?
Probably not. Edge works with most modern Android/iOS devices and widely used label printers. In most cases, you can continue using your current hardware.
Why modular licensing instead of bundling everything?
Because your warehouse shouldn’t have to pay for tools it doesn’t need. The modular approach means you only license what brings value – nothing more, nothing less.
Can it handle kitting or light assembly?
Yes, it supports kitting and final assembly, though it’s not designed to replace a full MRP system.
How does it integrate with ERP systems like Microsoft Dynamics 365 Business Central?
It leverages API technologies that best suit each ERP for secure, reliable out-of-the-box ERP integration — REST for MYOB Acumatica and Business Central, SAP Business One, Sage 300 or NetSuite, and more.
What makes Infios Warehouse Edge different from other WMS providers?
Flexibility and partnership. Infios doesn’t just drop in software and walk away. The focus is on being a strategic partner—adapting to how your business works, supporting your growth, and offering one of the most complete supply chain execution portfolios available, from WMS to AMR, TMS, voice, and beyond.
