Javascript must be enabled to view this page.
  • Floyd Gilchrist
    Practice Director, Microsoft Business Applications -FUJIFILM MicroChannel

    Craig Salisbury
    Technical Specialist, Business Applications -Microsoft

  • Wednesday 17 September 2025
    12:30 pm3:30 pm AEST
  • Microsoft Melbourne
    Level 5, 4 Freshwater Place, Southbank, VIC 3006

Dynamics 365 is evolving and so is the way you work.

AI Agents and Copilot innovations are transforming the way organisations drive revenue, reduce costs, and connect with customers. At the Inspire. Extend. Grow. live event in Melbourne, you’ll see firsthand how these advancements empower teams across finance, operations, sales, and marketing to make smarter, faster decisions, unlocking new value from the solutions you use every day.

This in-person event brings together Microsoft business application experts, exciting live demonstrations, and practical tips you can take back to your business. Whether you’re looking to streamline processes, improve forecasting accuracy, or strengthen customer engagement, you’ll leave inspired, with actionable ideas and strategies to drive your business forward.


Register for Live Event

Why Attend?

  • Ignite inspiration to modernise your operations.
  • Explore ways to extend the value of your existing solutions.
  • Harness technology to grow your business with confidence.

Schedule &
Agenda

12:30 pm

Complimentary Lunch

Enjoy a delicious lunch and networking.

1:00 pm

Welcome

The Power of AI Agents & Copilot across your business

Learn the difference between AI agents and copilots, and see how agents transform business workflows through a customer-relevant scenario. Explore how Dynamics 365 integrates AI agents and Copilot across the ecosystem - including the contact centre to drive efficiency and elevate customer experiences.

Customer Insights Showcase

Reinvent customer engagement through better personalisation and understanding of customer needs and preferences.

2:00 pm

D365 Sales, Customer Insights & Marketing Journeys Update

Learn how to unify data across your organisation and empower different teams to harness its value. Discover practical ways sales teams can leverage Customer Insights to drive results.

2:00 pm

D365 Business Central Update

See our top 10 new features, Copilot, AI Agents for sales orders and payables, real-time payments with Xe.com and pro tips to help you get more from Business Central.

2:00 pm

D365 Finance & Supply Chain Management Update

Explore the latest innovations and what's coming in D365 Finance, Copilot and AI Agents for Finance, Expenses and Reconciliation, and D365 Supply Chain Management.

3:00 pm

End

The Presenters
Technical Specialist, Business Applications Craig Salisbury
Technical Specialist, Business Applications Jake Tanasale
Practice Director, Microsoft Business Applications Floyd Gilchrist
Senior Solution Architect - Microsoft Business Applications Nick Rouse
Solution Architect - D365 Power Platform Josh O'dea