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  • Adair Durie
    Sales Director - FUJIFILM MicroChannel

    Nigel Bradley
    Practice Manager - 365 Power Plaform - FUJIFILM MicroChannel

  • WATCH REPLAY

In this webinar, we invite finance leaders, sales, marketers and operation teams to discover the rapid evolution of CRM and its transformation into a connected Customer Experience Platform. Explore how this next generation business technology can drive growth and innovation across your entire organisation.

Dynamics 365 Customer Experience is a modern platform that runs your Sales, Marketing, Customer Service and Insights, Field Service Management, and Project Operations with an added layer of AI to accelerate performance and boost efficiency.

FUJIFILM MicroChannel’s Adair Durie and Nigel Bradley demonstrate the value that Dynamics 365 connected apps can bring for better data and insight, decision-making, communication, business processes and more.

Schedule &
Agenda

How CRM has Evolved

What this CRM evolution means and can do for your organisation.

CRM is now a Customer Experience App Platform

See an overview of a modern Customer Experience Platform.

Realise the Benefits

Learn what Customer Experience Apps can do for efficiency and your bottom line.

How Customer Experience Apps is more than customer engagement

It's a game changer for every department in your business.

AI in Customer Experience

Experience how Copilot AI can bring true value & better performance to your business today.

The Presenters
Sales Director Adair Durie

Practice Manager - 365 Power Platfrom Nigel Bradley