Cordial is a cross-channel marketing and data platform for customer-obsessed brands. Collect all customer data in one platform, and use it to build audience segments, discover trends, and automate customer experiences at enterprise scale.


Cordial's cross-channel messaging and data platform is designed for agile marketing teams and technologists to send personal, relevant, and intelligent messages across any channel.


Messaging Channels

Delivery a unified experience across all channels

Transform customer data into valuable brand expeirnces personalised to each customer and channel, from acquisition to retention and loyalty.
  • Email: Drive more revenue through better email
  • SMS: Communicate time-sensitive info with SMS
  • Mobile App Messaging: Boost engagement with push and in-app messages
  • Web Form: Convert web visitors into loyal cusotmers with web forms
  • REST Channel: Send personalised messages to systems

Agile Marketing User Interfaces

Empower your teams to work better, faster, and smarter

Align your teams to develop reusable, scalable messagin workflows and create personalised messages in a single platform.
  • Dynamics content and templates: Agile, intuitive and native drag-and-drop email builder to activate the power of Cordial Data Platform.
  • Cross-channel orchestrations: Connect campaigns, channels, data, and insights to design complex orchertrations that deliver the best customer service
  • Advanced audience segmentation: Create audience segments based on rule sets and filters, ensuring that your messages reflect up-to-the-minute customer behavior.


Cordial Data Platform (CDP)

Use real-time data to send a better message

Collect all of your customer and business data from anywhere in your tech stack, and activate it for immediate use in your messaging programs.
  • Data Collection and CRM: Collect contact, event, behavior, product and purchase data from all your systems.
  • Data automations: Activate customer and business data with enterprise compliance and security.
  • Data transformations: Data flows in real-time so that you can react ot cusotmer behavior and action the moment they happen.  


Download the Kick-Start Your Cross-Channel Marketing Strategy Guide

kick start your corss channel marketing strategy

We understand your organisation is unique. Your technology should match your business processes - your unique way of doing things. We help your organisation perform better by designing and developing the solutions that work for you - all delivered on time, within budget and with faster time to benefit. With offices in Sydney, Melbourne, Brisbane, Perth and with over 50 Awards received from Microsoft, SAP, Sage and Accellos, MicroChannel has outstanding credentials as one of the most respected solution providers in Australia.

Superior Solutions | Dependable Service | Measurable Value | Committed People