Microsoft Dynamics 365 Sales

Formerly Microsoft Dynamics CRM, Dynamics 365 Sales empowers sales teams to build better relationships and engagements, boost sales and accelerate sales performance.

Sign Up For Free Trial

Capabilities of Microsoft Dynamics 365 Sales

Sell Smarter with Contextual Insights
  • Improve lead conversion with advanced scoring models to identify customers that are most likely to convert and make a purchase.
  • Increase response rates through warm introductions from colleagues who are already communicating with prospects.
  • Customer communications record enable team members to be proactive and responsive in their approaches.
  • Keep relationship on track with signals that reveal relationship health and risks.

Build relationships and personal engagements
  • Unify relationship data and processes with LinkedIn Sales Navigator so team members can build trust and manage relationship at scale.
  • Obtain profiles and insights with LinkedIn Sales Navigator.
  • Keep track of contacts and visualise relationships among contacts.
  • Collaborate and personalise sales documents with embedded Office 365 tools.
Provide sales team with more time to sell
  • Minimise routine tasks with contextual prompts.
  • Concentrate on selling with sales playbooks that provides guides, best practices and reference materials.
  • Spend less time searching with sales enablement capabilities that recommend relevant content and related trainings.
Boost sales productivity with seamless tools
  • Improve coordination between sales and marketing with cross-team visibility into campaigns and built-in workflows that hands off sales-ready leads.
  • Collaborate on deals with customer information and document sharing directly from Microsoft Teams.
  • Minimize manual data entry by scanning and converting physical business cards into Dynamics 365 Sales
  • Streamline workflow with familiar tools like Outlook and Excel.
Accelerate sales performance

  • Streamline planning and increase forecast accuracy.
  • Promote accountability with snapshots and deal flow visualisations to track and analyse pipeline changes.
  • Assist sales managers manage with deal insights, relationship analytics and conversation intelligence.
  • Discover emerging customer needs and market trends with AI-driven insights.
  • Proactively identify at-risk deals and take necessary actions.


Sign up for a free trial by filling up the form below.

We understand your organisation is unique. Your technology should match your business processes - your unique way of doing things. We help your organisation perform better by designing and developing the solutions that work for you - all delivered on time, within budget and with faster time to benefit. With offices in Sydney, Melbourne, Brisbane, Perth and with over 50 Awards received from Microsoft, SAP, Sage and Accellos, MicroChannel has outstanding credentials as one of the most respected solution providers in Australia.

Superior Solutions | Dependable Service | Measurable Value | Committed People