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Why use Microsoft Dynamics 365 Business Central

Ensure business continuity with Microsoft Dynamics 365 Business Central, an AI-powered cloud business management solution that connects operations, finance, sales, service, and supply chain teams to adapt faster and deliver results.

With built-in AI through Microsoft Copilot and deep integration with Microsoft 365, Power BI, and the wider Dynamics ecosystem, Business Central helps businesses automate processes, gain real-time visibility, and make faster data-driven decisions.

How it helps your business

  • Improve financial performance with better controls, accurate cash-flow projection using AI, and drive smarter decisions faster with robust reporting and ad-hoc analysis using Copilot
  • Transform business operations with automation and improved processes using powerful AI with Copilot
  • Protect sensitive business data with enterprise-grade security, role-based access controls, and built-in compliance capabilities across your organisation.
  • Identify high-value opportunities faster with Copilot insights, streamline sales processes, and deliver more responsive customer service experiences.
  • Facilitate project success by improving project costing, optimising resources, and getting real-time business intelligence on project profitability
  • Enhance supply chain efficiency with improved vendor management, smarter inventory control, and AI-driven demand forecasting.

What job it does

  • Financial Management
  • Supply Chain Management
  • Project Management
  • Warehouse Management
  • Manufacturing Management
  • Service Management
  • Sales & Customer Management
  • Reporting & Business Intelligence
  • Inventory Management
  • Purchasing & Vendor Management
  • AI & Copilot Insights

Product Features

Unlock the potential of your business with Microsoft Dynamics 365 Business Central

At FUJIFILM MicroChannel, we understand the importance of finding the right solution for your business needs. Request a call back via our online chat to learn more about Microsoft Dynamics 365 Business Central implementation, staff training, and support.

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Work Smarter with Microsoft Copilot and AI Agents in Dynamics 365 Business Central

Automate and simplify work

Sales Order Agent reduces manual effort by automating repetitive tasks such as data entry, document creation, invoice matching, and routine approvals. Payables Agent streamline and automates accounts payable (AP) invoice processing workflow. These features helps teams focus less on administration and more on high-value work, while improving accuracy and consistency across finance, sales, and operations.

Save time and spark creativity

Users can now interact with their data using natural language and skip traditional menu navigation to get quick answers, ask follow-up questions, and refine searches. Copilot acts as an everyday AI companion for work to track down the right information at the right time so that processes are easier to learn, and problems are easier to solve.

Transform the month-end close process

Copilot supports finance teams by accelerating reconciliations, highlighting anomalies, and explaining variances during month-end and financial close. This shortens closing cycles and improves confidence in financial reporting.

Make data-driven decisions

AI-powered analysis with Copilot turns raw Business Central data into actionable insights by answering natural-language questions, surfacing trends, and explaining key drivers behind performance changes. Decision-makers get insights without needing deep technical or reporting expertise.

All Modules

Financial Management

Accelerate financial close, improve forecasting, and get real-time performance metrics while fostering compliance and security across subsidiaries.

  • General ledger
  • Budgets
  • Cost accounting
  • Fixed assets
  • Multiple currencies
  • Deferrals
  • Consolidation
  • Intercompany postings
  • Bank account management
  • Cash flow
  • Reconciliation

Supply Chain Management

Deliver products on time and adapt to changing business models with visibility across purchasing, manufacturing, inventory, and warehouses.

  • Purchase invoicing
  • Purchase order management
  • Purchase return order management
  • Vendor management
  • Inventory management
  • Item tracking
  • Shipping agent management
  • Multiple locations
  • Supply planning
  • Demand forecasting
  • Drop shipments
  • Order planning

Project Management

Ensure successful project execution and profitability with planning, resourcing, tracking, costing, billing, accounting, and real-time intelligence.

  • Project templates and wizards
  • Visual resource planning
  • Estimates and quotations
  • Contract management
  • Time, expense and item usage
  • Project inventory management
  • Budgets vs actuals
  • Subcontractor management
  • Billing structures
  • Retentions
  • Microsoft Outlook time entry

Warehouse Management

Reduce operations costs with efficient warehouse operations that help you ship orders on time and deliver promised customer outcomes.

  • Levels of warehouse management
  • Picking and put-aways
  • Bin management
  • Warehouse receipt
  • Warehouse shipment
  • Internal pick-ups and put-aways
  • Directed pick-ups and put-away

Manufacturing

Enable proactively manufacturing operations to improve throughput, quality and uptime, while reducing costs and delivery on customer expectations.

  • Assembly management
  • Standard cost worksheet
  • Product bill of materials (BOM)
  • Basic capacity planning
  • Machine centers
  • Version management
  • Production orders
  • Automatic components and capacity consumption
  • Subcontracting
  • Scrap

Service Management

Deliver better service experiences with planning, dispatching, and service contract management.

  • Planning and dispatching
  • Service contract management
  • Service item management
  • Service order management
  • Service price management
  • Integration with Dynamics 365 Field Service

Sales & Relationship

Empower your sales team to take better care of customers by establishing best practices using familiar productivity tools to manage the entire sales process from within Microsoft Outlook.

  • Contact management
  • Campaign management
  • Interaction and document management
  • Opportunity management
  • Sales invoicing
  • Sales order management
  • Sales return order management
  • Email logging for Microsoft Exchange Server
  • Integration with Dynamics 365 Sales

Sustainability Management

Oversee and regulate an organisation’s environmental footprint by tracking various greenhouse gas (GHG) emissions. Supports the basic process of collecting emission data via sustainability journals or purchase documents and recalculation of emission to CO2 equivalent.

  • Chart of sustainability accounts
  • Sustainability journals
  • Copilot-assisted emission estimation
  • Waste and water management
  • Purchase document integration
  • Carbon credit tracking
  • Sustainability certificates
  • High-emission items tracking
  • Energy consumption tracking
  • Internal carbon fee calculation
  • Scope 3 emissions and value chain racking
  • ESG compliance reporting

Reporting and Data Analysis

Built-in analytics and reporting to keep track of the business performance.

  • Financial reporting
  • Analytics tool
  • Ad-hoc analysis

This product works with

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Who we've worked with
RetireAustralia Case Study | FUJIFILM MicroChannel
"I am impressed and grateful for FUJIFILM MicroChannel’s ability to deliver our ERP on-time and on-budget, despite all the challenges."
Pauline Henderson, CFO, RetireAustralia
Infinity Wanaka Case Study Testimonial | FUJIFILM MicroChannel
"Business Central gave us the foundation, and Continia Document Capture was the next step to take us further to support our remote teams and reduce paper processes.”
Rebecca Donaldson, Head Accountant, Infinity Wanaka
Giesen Wine Success Story
“Everyone was happy to let go of the old way. We redesigned everything with simplicity and accuracy in mind. Business Central gave us the flexibility we needed without the baggage.”
Shane Vivian, Management Accountant, Giesen Group
"FUJIFILM MicroChannel demonstrated exceptional expertise & flexibility throughout our Business Central implementation."
Abbey Hosking, Adelaide Primary Health Network
Capitol Health Testimonial | FUJIFILM MicroChannel
"Being able to extract, modify, and reupload data from Business Central has been a game-changer for our finance team’s analysis and reporting."
Integral Diagnostics Group
“Xe’s seamless integration eliminated payment friction, with better FX rates and lower fees. We don’t pay bills now - we ‘XE’ them.”
Rebecca McKeating, Financial Controller, Atlas Pearls Ltd
Tip Top Meats Testimonial
"One of the best decisions we made for Tip Top Meats was implementing Dynamics 365 Business Central."
Jayne Ramlakan, CEO, Tip Top Meats
Food & Dairy Co
"Microsoft Dynamics 365 Business Central and Sana Commerce evolved and massively transformed us into a modern digital business."
Daniel Wickman, CFO, Food & Dairy Co.

ERP Buyers' Guide

We know how important and challenging selecting an ERP solution is, that’s why we created the ERP Buyers’ Guide. With curated information to help you understand the fundamentals of ERP, emerging trends, the ERP solutions leading the market, partner selection and more, this guide provides a solid foundation to start your digital transformation.

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A scenic view of Giesen winery

From Grape to Glass – Giesen Group Transforms with FUJIFILM MicroChannel and Microsoft Dynamics 365 Business Central

Discover how Giesen Group strengthened their long-term partnership with FUJIFILM MicroChannel to modernise operations using Microsoft Dynamics 365 Business Central. This success story highlights how a tailored ERP solution for the wine industry is helping Giesen streamline processes, improve reporting, and plan for the future - from grape to glass.

  • 3 minute read
  • Jun 04 2025
  • Customer Success
Sustainability in Dynamics 365 Business Central: All You Need to Know

Sustainability in Dynamics 365 Business Central: All You Need to Know

Sustainability has shifted from a marketing buzzword to a vital business practice, driven by regulatory changes like Australia's new Treasury Laws and the EU's Corporate Sustainability Reporting Directive (CSRD). Dynamics 365 Business Central’s new sustainability management feature, launched in early 2024, empowers businesses to track their environmental impact. From monitoring greenhouse gas emissions across all three CSRD-defined scopes to providing emission scorecards and vendor sustainability tracking, Business Central helps organisations navigate their sustainability journey effectively.

  • 3 minute read
  • Nov 06 2024
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