Essential Key Performance Indicators for SMBs

Reimagine how you measure business performance to adapt faster, work smarter, and perform better.

Discover how businesses are measuring business outcomes with key performance indicators (KPIs) that focuses beyond the four traditional dimensions of profit, profitability, growth rate, and risk & returns.

This guide breaks down essential Key Performance Indicators (KPIs) that go beyond traditional financial metrics, helping you measure business agility, productivity, and operational efficiency. Whether you’re looking to improve decision-making, optimise workflows, or drive continuous innovation, these KPIs provide a roadmap for smarter business performance tracking.

What’s Inside:

• Why KPIs are critical for business continuity plans
• Different types of KPIs and their importance
• Measuring agility and continuous business process optimisation
• How to adapt faster, work smarter and perform better