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Dive into the capabilities of Microsoft Dynamics 365 for Customer Service. Formerly part of Microsoft Dynamics CRM. In this Microsoft Dynamics 365 for Customer Service datasheet, you will discover how you can:

 

  • Deliver personal & exceptional customer service
  • Enhance the customer experience with self-service options
  • Leverage insights & rich analytics for continuous service improvement

Learn more about the customer relationship management capabilities in Microsoft Dynamics 365.