Novas was initially focused on the manufacturing and wholesale distribution of Architectural Door ware. The business began expanding their products and services to provide a streamlined offering for their clients, including premium Kitchen & Bathroom products and supplying and installing Joinery and Glass & Glazing products. Novas’s legacy Warehouse Management System failed to keep up with growth and production expansion. The manufacturing business then sought a more robust WMS to integrate with their ERP solution and enable growth.

Initial Challenges

  • Rapidly growing business with inadequate legacy WMS system
  • Knowledge siloed with 1 - 2 people
  • Difficult to train casual staff to pick product
  • Manual picking causing inaccuracies, incorrect quantity pick and incorrect picking
  • Warehouse credits due to incorrect picking
  • Inventory count was time-consuming leading to errors

novas success story | microchannel

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