Resilium


Resilium is Australia’s largest privately-owned insurance brokers, providing dedicated customer service and trusted insurance advice since 1958.  Previously owned by Suncorp Group and now backed by Coverforce, Resilium needed to migrate to Dynamics 365 in a short timeframe.


Initial Challenges

  • Aging standalone accounting software
  • 4 weeks to migrate data from legacy CRM to Dynamics 365
  • Manual and segmented processes
  • Connect systems to talk to each other
  • Inability to customise easily, limited by the fields available under the previous solution licensing

Solutions
  • Microsoft Dynamics 365 Sales
resilium success story | microchannel
 

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We understand your organisation is unique. Your technology should match your business processes - your unique way of doing things. We help your organisation perform better by designing and developing the solutions that work for you - all delivered on time, within budget and with faster time to benefit. With offices in Sydney, Melbourne, Brisbane, Perth and with over 50 Awards received from Microsoft, SAP, Sage and Accellos, MicroChannel has outstanding credentials as one of the most respected solution providers in Australia.

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